Tracy Spike is our dedicated Digital Marketing & Sales Associate who brings a wealth of experience and passion to the Canadian Legal Resource Centre Inc. Tracy boasts an impressive 13-year background in private post-secondary education, where she excelled in attending to all students' needs and thrived as a mentor and manager of learning requirements.
Rejoining the Canadian Legal Resource Centre Inc after 25 years, Tracy stepped into her role in 2024 with enthusiasm and a commitment to excellence. As a certified Canadian Professional and Life Coach, she leverages her coaching skills to enhance team dynamics and foster personal and professional growth.
In her current position, Tracy is at the forefront of content creation and social media moderation, ensuring a compelling online presence for the company. She also plays a pivotal role in cultivating strong customer relationships and spearheading the development of a Learning Management System (LMS) for employee education.
Tracy's communication prowess is a standout attribute, and she brings this strength to her role, emphasizing the importance of effective and transparent communication. Her dedication to providing top-notch customer service and building lasting relationships through networking aligns seamlessly with the company's values.
Noteworthy is Tracy's achievement of a 50% reduction in attrition in her previous position, a testament to her ability to create safe and trusting bonds with people. She firmly believes in finding solutions to every problem and actively coaches others in discovering their personal answers.
In her personal life, Tracy values honesty, hard work, and dedication. Despite being perceived as outgoing, she enjoys quieter moments spent with her furbabies and family. Tracy indulges her creative side by writing lyrics and poems, immersing herself in reading, and actively investing in her personal growth. A self-proclaimed foodie, Tracy's passion extends beyond her career, as she aspires to contribute to the long-term success of the company and help build a dynamic workplace that everyone wants to be a part of.